Frequently Asked Questions

Location

Are there any restaurants/pubs near you?

We have more than 12 within a mile.

Restaurants: Paprika, The Real China, Poppins, Mazza, McDonald's, Wing's Cottage & Gurkha Palace.

Note: Gurkha Palace give our customers 10% discount.

Pubs: The Alexandra, The Tilly Shilling, The Swan Pub, The Squirrel, Elephant & Castle.

Which supermarkets are nearby?

Morrisons, Asda & Sainsbury’s

How far are you from Farnborough town centre / Farnborough station?

We are 0.5 mile from Farnborough Town Centre.

Farnborough Main Railway Station is a 3 minute drive or 20 minute walk.

How far are you from local business parks?

  • IQ Farnborough is a 10-15 minute walk or 3 minute drive
  • QinetiQ & Cody Technology Park are 2 minutes drive
  • Where are the nearest shopping areas?

  • The town centre has two shopping centres: Kingsmead & Princesmead.
  • Farnborough Gate with popular brands Next, TKMaxx, Comet, Burton, Boots and Topshop is 5 minutes drive away.
  • Is there a gym or swimming pool nearby?

    Farnborough Leisure Centre is 3 minutes drive or 10 minutes walk - on Westmead off Sulzers roundabout.

  • new Kinetika gym with state-of-the-art equipment
  • indoor cycling studio
  • ten-pin bowling
  • sauna & steam rooms
  • 20m swimming pool
  • Facilities

    Do you have WiFi facilities?

    Yes. Complimentary WiFi is available.

    Is off street parking available?

    Yes.

    Is tea and coffee available?

    Yes. Each room has tea/coffee making facilities.

    Are there any cooking facilities?

    No - however we do have a self-service area with a microwave and toaster for your convenience.

    Can I smoke indoors?

    No.

    Can I bring my pet / guide dog?

    No. For the benefit of all our guests we have a no animal policy.

    Do you have any ground floor accessible rooms available?

    Yes. We have one ground floor family sized room with easy access.

    Booking

    How do I make a booking?

    Please phone us to make a booking. We will need the contact name, telephone number and credit/debit card details (including ctc) to secure the booking. Your card will not be charged but kept on file only for use in the case of an un-notified cancellation. Your card details will shredded on departure.

    What payment types do you accept?

    We accept all payment cards except American Express.

    Cheques are only accepted by prior arrangement.

    Can you invoice us?

    Yes. If you are making a company booking we can invoice you.

    What is your cancellation policy?

    There is no charge for cancellations with more than 24 hours notice. Cancellations within 24 hours will be charged at the agreed room rate.

    Can you do me a deal on longer term bookings?

    Yes, if you are staying for more than one week.

    What is the check out time?

    Check out is by 11 am, but late check-outs can be arranged.

    Can I come and go as I please or do I need to be back by a specific time?

    We provide external door keys, so you have 24/7 access.